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How to do mediation

  • What is your task (write an e-mail or talk to someone or write a report)?
  • What is the text about?
  • Who do you write for or who do you speak to?
  • Is it a German person or an English person or an American person?
  • What would this person like to know?
  • Is there any information that you can leave out because it is not important for this person?
  • Is there any information that you should explain to this person because only a person who lives in your region can know it (e.g. Vesper)?
  • Always remember to be polite.
  • If you don´t know a word:
    • Explain it (e.g. Internat – a school where you also live)
    • Paraphrase it (e.g. Dachboden – the highest place in a building)
    • Use a similar word (e.g. ein Geheimnis lüften = lösen – to solve a mystery)


Mediation: Herunterladen [docx][14 KB]


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